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CCWA Leads Fort Lee Customer Service Training

CCWA Leads Fort Lee Customer Service Training

When leaders at Fort Lee were looking for customer service training for garrison employees, they looked to the Community College Workforce Alliance (CCWA) for program development and instruction.

CCWA’s years of customer service delivery provided a foundation for teaching the garrison team to positively work toward resolutions for a variety of client challenges, actively listen, maintain a polite professional manner, effectively manage job stress and exceed customer expectations.

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CCWA’s 2017 Summer Youth Camps

CCWA’s 2017 Summer Youth Camps

In its fifth summer at CCWA, nearly 100 students (ages 8-12)  learned from digital arts industry experts, Black Rocket during eight camp courses including Minecraft Modders, Code Breakers, and much more.

One of this summer’s instructors Elise Neuscheler said, “the kids loved it and they leave with their eyes open to new possibilities.” She added, “they get to peek under the surface of games and programs that they use every day.” The Minecraft series remains the most popular and a new course Creative Design and Robotics was offered this summer.

Students were able to upload their work to a website to share with parents, receive comments and access their progress. Returning students were able to create more advanced projects and build onto previous projects.

Please check back in the spring of 2018 for a list of next summer’s camp offerings.

Community College Workforce Alliance Named VMA Partner of the Year

Community College Workforce Alliance Named VMA Partner of the Year

The Manufacturing Skills Institute(MSI) announced today that the Community College Workforce Alliance (CCWA) has earned the 2015 VMA Partner of the Year Award for its outstanding leadership in increasing access to industry certifications in the Central Virginia region of the Commonwealth. CCWA partners with industry to deliver the MSI Manufacturing Technician Level 1 (MT1) certificate program onsite at companies as well as its college campuses.

“CCWA has created a service delivery model that incorporates both the skills needs of manufacturers and the employment needs of individuals by creating training cohorts of job candidates that receive a customized connection with employers upon MT1 program completion and attainment of the MSI nationally recognized MT1 certification,” said Katherine DeRosear, MSI Executive Director. “CCWA understands the value of industry credentials as a way in which individuals can signal they are ‘manufacturing work ready’ and companies appreciate the return on value in the hiring marketplace.”

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Virginia Awarded $6.9 Million in American Apprenticeship Grants

Virginia Awarded $6.9 Million in American Apprenticeship Grants

RICHMOND – Governor McAuliffe today announced that Virginia has been awarded $6.9 million in American Apprenticeship Grants from the U.S. Department of Labor (DOL) to expand apprenticeships in high-growth industries.  U.S. DOL awarded $175 million in grants to 46 awardees, and Virginia is being awarded funding for apprenticeship initiatives at the Shenandoah Valley Workforce Development Board, Inc. and the Community College Workforce Alliance (CCWA). CCWA is the workforce development partnership between John Tyler Community College and Reynolds Community College.

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CCWA Success Leads to National Appointment

CCWA Success Leads to National Appointment

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International continuing education organization selects McGinty for training council position

Richmond, VA – Based on the impact of its training programs in the Greater Richmond region, the Learning Resources Network (LERN) has selected Mac McGinty, Vice President of Workforce Development at the Community College Workforce Alliance (CCWA) to serve on the LERN Contract Training Council. LERN is an association of continuing education leaders that develop national best practices and deliver customized training programs with the goal to improve the effectiveness of the workforce and create a return on investment to employers who work with the nation’s community colleges.

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