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CCWA Leads Fort Lee Customer Service Training

CCWA Leads Fort Lee Customer Service Training

When leaders at Fort Lee were looking for customer service training for garrison employees, they looked to the Community College Workforce Alliance (CCWA) for program development and instruction.

CCWA’s years of customer service delivery provided a foundation for teaching the garrison team to positively work toward resolutions for a variety of client challenges, actively listen, maintain a polite professional manner, effectively manage job stress and exceed customer expectations.

CCWA is the workforce partnership between John Tyler Community College and Reynolds Community College. To improve your organization’s customer service delivery, please call David Moss at (804)440-1529.


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