If your organization experiences language barriers, it’s not alone. In a recent Rosetta Stone survey, 90 percent of responding organizations “struggle with language barriers in their day-to-day work.” In today’s increasingly global economy, language barriers often occur among employees or within work teams. However, another study found that “64 percent of business leaders reported that employee-customer interactions are the primary language challenge their organizations face.”
According to the U.S. Census Bureau, Spanish will remain the most commonly spoken LOTE (language other than English) over the next ten years, and Spanish speakers will account for over 60 percent of the population that speaks a LOTE by 2020.
CCWA recognizes that your employees do not need to be fluent in Spanish. Instead, they need to understand and know key phrases pertinent to your business so they can communicate effectively with your Spanish-speaking customers. Our nationally-certified Command Spanish® instructor has been providing occupational Spanish training for over a decade. Her enthusiasm for the Spanish language leads her to deliver lively, job-specific language training across a variety of industries.
Command Spanish teaches phrases, questions, and commands necessary for your specific workplace. Examples of workplace-specific programs include Spanish for:
- First Responders
- Human Resources
- Industry, Manufacturing, and Warehousing
- Office Personnel
- Medical Office
- Law Enforcement
And many, many more! CCWA even offers a class focused on Spanish for those in your workplace who collect personal information and data from your customers. If you’re wondering how we might create a Spanish class for YOUR workplace, please contact:
Client Solutions Manager