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The Hows and Whys of Workplace Assessments

The Hows and Whys of Workplace Assessments

According to the Society for Human Resource Management, the assessment industry has been growing by 10 percent for the last several years. The rise in popularity of assessments can be attributed to several factors, not the least of which is summed up in Will Brooks’ recent Association for Talent Development blog post, “Let’s be honest: people love learning about themselves.” Self-awareness as well as a greater understanding of others has the potential to have a significant impact on performance and productivity.

There is another side to the rise in popularity of assessments, though. The plethora of assessment tools to choose from can be overwhelming: behavioral assessments, personality assessments, and cognitive ability assessments. Understanding what each assessment measures and what business need you are trying to address are key to selecting the right tool. That’s where CCWA can help!

CCWA offers an array of assessments including:

  • Myers-Briggs Type Indicator (MBTI®)
  • DiSC Assessment
  • Thomas-Kilmann Conflict Mode Instrument
  • Conflict Dynamics Profile
  • StrengthsFinder
  • Emotional Intelligence (EQ)
  • Team Dimensions Profile (CARE Profile)
  • Career Readiness Certificate (CRC)*

*Did you know that many organizations in the Greater Richmond area use the CRC as part of their hiring process? The CRC measures competencies in the areas of reading for information, applied mathematics, and locating information. Call us today if you’re interested in learning more about this assessment tool!

CCWA works closely with clients, listening to your goals, and asking the questions that uncover the real business needs. When we recommend an assessment tool, we also provide an instructor or coach who has an in-depth knowledge of that tool to assist you and your team with interpreting the results and understanding how to use them to improve team performance, develop leadership talent, or enhance individual performance.

In addition to helping our clients understand how to use workplace assessments, we also advise how not to use them. Assessments should not be used as stand-alone indicators of behavior or performance. Instead, they should be used in conjunction with other performance measurements, observations, and maybe even other assessments. As one of our instructors recently said to a class of senior leaders, “Making decisions based solely on an employee’s DiSC profile is like sitting in the cockpit of a 747 and only using the altimeter to fly it.”


If you’re trying to navigate the maze of workplace assessments, choose CCWA as your co-pilot. For more information, please contact:

Joanne Even
Client Solutions Manager
Corporate Training & Consulting
Community College Workforce Alliance
Phone: 804-897-7612
Email: jeven@ccwa.vccs.edu

Have a slice of CCWA – courses just-in-time

Have a slice of CCWA – courses just-in-time

Slice out a little time this fall for upgrading your skills at the Community College Workforce Alliance (CCWA). We have a holiday menu of our own full of “just-in-time” courses and certification programs. From leadership courses to perfecting your Microsoft Excel projects, wrap up 2015 on the next level.

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Your Most Engaged Employees Are Outnumbered

Your Most Engaged Employees Are Outnumbered

You may have heard the statistic that over half of the working U.S. population is not engaged at work. You probably know who those unengaged workers are in your company. Do you know what to do about them?

The percent of engaged employees rose from 2013 to 2014 (see chart below) to its highest level since 2000 when Gallup first began measuring employee engagement. However, 31.5 percent is less than one third of your employees who are passionate about their work and committed to your company’s mission and purpose.

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Business Process Improvement:  Relevant in Today’s Do More with Less  Work Environment

Business Process Improvement: Relevant in Today’s Do More with Less Work Environment

Frederick Taylor’s The Principles of Scientific Management, published in 1911, brought the idea of industrial efficiency to the forefront of many manufacturing companies. Today, companies across every industry are looking for ways to make work processes more efficient. While we cannot make the math behind the idea of doing more with less work, CCWA can help you identify areas for process improvement and give you the tools to implement change.

CCWA uses a whole-system approach that recognizes that changes made in one area of your business have an impact across the organization. Our interactive work sessions take employees from all areas of your company and guide them in exploring the concept and practical application of process improvement.

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