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Are you engaging your employees?

Are you engaging your employees?

Investing in talent development for your employees benefits your bottom line.
You’ve probably heard this paradox:
What if we train them, and they leave?
What if we don’t, and they stay?

Where does your organization stand on these questions?

The 2017 Gallup State of the American Workplace report asserts that “the key to an organization’s growth has been and always will be its workforce.” Employee retention and engagement are more than buzz words; they are critical components of the overall performance of an organization.

According to Gallup, “The desire to learn and grow is a natural human need and one that is required to keep employees motivated and progressing. When employees feel they are learning and growing, they work harder and more efficiently. And the best employees are never quite satisfied with their work. They always strive to find better, more productive ways to work. In this kind of work environment, innovation emerges. When people grow, companies evolve and grow and are more likely to stay in business.”

Renee Gendron, in a blog for the Association of Talent Development, writes that employers can be proactive and intentional about the professional growth of their employees. According to Gendron, “When employers develop their own talent, not only are they saving money because they have lower turnover rates, but they are also developing their own internal leadership skills.” Building leaders from within helps to create stronger teams in an improved culture of development.

Likewise, a recent Robert Half blog entry discusses some reasons why investing in employee growth is a smart idea. They suggest that professional development will:

  • Increase collective knowledge of your team
  • Boost job satisfaction
  • Attract the right kind of job candidates during recruitment
  • Enhance the organization’s appeal to prospective and incumbent employees
  • Identify future leaders from within the organization
  • Increase retention

“Unfortunately,… many organizations spend more on recruiting new talent than developing the top talent they already have; that has to change in order for companies to be successful in a tight talent market.”

— Joyce Maroney
Kronos Incorporated & Director of the Workforce Institute

CCWA partners with hundreds of employers each year to offer a wide range of professional development services to engage your team. Our custom-designed programs may begin with an assessment, followed by the creation of tools to fill performance gaps; then, we can provide training and coaching solutions that allow your employees to reach their full potential. If you’re interested in learning more about CCWA’s client services, please contact:

Joyce Lapsley
Client Solutions Manager
Community College Workforce Alliance
Phone: 804-706-5180
Email: JLapsley@ccwa.vccs.edu

Training for Administrative Professionals

Training for Administrative Professionals

CCWA is committed to the development of administrative professionals. Having coordinated workshops and events for more than 30 years, CCWA remains at the forefront of providing effective training programs for those who serve in these integral roles throughout the Greater Richmond region.

Contact us for more information at help@ccwa.vccs.edu or by phone at 804-523-2292.

Get Assistance to Earn Industry Credentials – A third of the cost for Professional Certificates

Get Assistance to Earn Industry Credentials – A third of the cost for Professional Certificates

CCWA offers 10 workforce credential grant programs as announced in the Governor’s release below. Governor McAuliffe Announces Workforce Grant Program and speaks to how “Credentials Will Open Doors to Promising, High-Demand Career Opportunities.”

Learn more about CCWA’s Certificate Programs.

Governor McAuliffe Announces Workforce Grant Program

~ Credentials Will Open Doors to Promising, High-Demand Career Opportunities~

RICHMOND – Governor Terry McAuliffe today announced the launch of a new grant program designed to ensure that workforce credentials are accessible and affordable for Virginians seeking the skills they need to obtain good-paying jobs in high-demand fields.

The New Economy Workforce Industry Credentials Grant program covers 124 different community college training programs at Virginia’s Community Colleges geared toward providing workforce credentials at one-third of their former cost.

“This program establishes a first-in-the-nation performance funding formula to create and sustain a supply of credentialed workers who meet the needs identified by our business leaders,” said Governor McAuliffe. “This week’s launch is the culmination of many months of hard work by public and private sector partners, all of us working together to ensure that Virginia has a 21st century workforce with the skills and experience to compete in today’s global economy.”

Virginia’s Community Colleges consulted with Virginia businesses to develop the list of eligible credentials that can provide access to a wide variety of high-demand jobs, such as certified welder, electrician, medical records tech, computer network specialist, pharmacy tech, digital security specialist, emergency medical tech, industrial machinery mechanic, dental assistant, and commercial truck driver.  The Virginia Board of Workforce Development identified more than 170 in-demand jobs aligned with the Commonwealth’s economic development targets for which Virginians can prepare through the new workforce program.

These are jobs that require specific skills, but not necessarily a traditional college degree. Community Colleges are making it even easier to earn workforce credentials by developing new programs and adding classes and locations for increased convenience.

“To create the skilled workforce the Commonwealth needs now and in the future, we need more options for training and credentialing that work for Virginians of all ages and life circumstances,” said Secretary of Commerce and Trade Maurice Jones. “With the New Economy Workforce Credentials program, for the first time, we have new options for workforce training and development that promptly get trainees into the skilled labor force.”

Research indicates that these workforce credentials are in high demand across Virginia and will be for the foreseeable future. The company Burning Glass produced a recent report indicating that there were more than 175,000 job vacancies for so-called middle-skill occupations last year in Virginia – the types of jobs that typically require some type of credential. The jobs paid more than $28 per hour (or more than $58,500 per year). According to the research, the jobs went unfilled for an average period of 26 days, which is longer than the national average. As a result, Virginia businesses lost 36.4 million hours of productivity. Virginia families lost more than $1 billion in potential wages, and Virginia’s General Fund lost more than $54.3 million in revenue.

Other studies predict that Virginia will have to fill more than 1.4 million jobs over the next decade. As many as two-thirds of those positions will require postsecondary level workforce credentials.

“The New Economy Workforce Industry Credentials Grant program will be a game changer for the Commonwealth,” said Secretary of Education Dietra Trent. “The in-depth research that has gone into establishing this innovative program will help us to increase access and success in higher education, especially for some of our most underserved populations.”

Students enrolling in one of the workforce credential training programs covered by the new grants will pay only one-third of the normal cost. Program costs vary widely, depending on the length and complexity of the training. For a list of programs covered by the grants, visit this link on the VCCS website.

The maximum value of each grant is $3,000. For example, a student who enrolls in and successfully completes a grant-eligible program that normally costs $4,500 will now pay $1,500, and the grant covers $3,000 of the cost. Additional financial aid can offset that cost even further. More information is available at the workforce development offices of Virginia’s Community Colleges.

Governor McAuliffe won bipartisan support this year among Virginia lawmakers for funding to enable approximately 10,000 Virginians to receive Workforce Credentials Grants for training costs over the next two years. This unique performance-based funding model is the first in the nation. Further, it represents the first significant public funding for workforce training programs in the 50-year history of Virginia’s Community Colleges.

“These workforce credentials increasingly represent the American Dream in the 21st century,” said Glenn DuBois, chancellor of Virginia’s Community Colleges. “Individuals earn these credentials in weeks and months, not semesters and years. Those students are often quickly employed by businesses hungry for their skills. And they accomplish all that without piling on a decade’s worth of student debt.”

About Virginia’s Community Colleges: Since 1966, Virginia’s Community Colleges have given everyone the opportunity to learn and develop the right skills so lives and communities are strengthened. By making higher education and workforce training available in every part of Virginia, we elevate all of Virginia. Together, Virginia’s Community Colleges serve approximately 400,000 students each year.  For more information, please visit www.vccs.edu. To share a story about how community colleges change lives, visit 50.vccs.edu.

The Hows and Whys of Workplace Assessments

The Hows and Whys of Workplace Assessments

According to the Society for Human Resource Management, the assessment industry has been growing by 10 percent for the last several years. The rise in popularity of assessments can be attributed to several factors, not the least of which is summed up in Will Brooks’ recent Association for Talent Development blog post, “Let’s be honest: people love learning about themselves.” Self-awareness as well as a greater understanding of others has the potential to have a significant impact on performance and productivity.

There is another side to the rise in popularity of assessments, though. The plethora of assessment tools to choose from can be overwhelming: behavioral assessments, personality assessments, and cognitive ability assessments. Understanding what each assessment measures and what business need you are trying to address are key to selecting the right tool. That’s where CCWA can help!

CCWA offers an array of assessments including:

  • Myers-Briggs Type Indicator (MBTI®)
  • DiSC Assessment
  • Thomas-Kilmann Conflict Mode Instrument
  • Conflict Dynamics Profile
  • StrengthsFinder
  • Emotional Intelligence (EQ)
  • Team Dimensions Profile (CARE Profile)
  • Career Readiness Certificate (CRC)*

*Did you know that many organizations in the Greater Richmond area use the CRC as part of their hiring process? The CRC measures competencies in the areas of reading for information, applied mathematics, and locating information. Call us today if you’re interested in learning more about this assessment tool!

CCWA works closely with clients, listening to your goals, and asking the questions that uncover the real business needs. When we recommend an assessment tool, we also provide an instructor or coach who has an in-depth knowledge of that tool to assist you and your team with interpreting the results and understanding how to use them to improve team performance, develop leadership talent, or enhance individual performance.

In addition to helping our clients understand how to use workplace assessments, we also advise how not to use them. Assessments should not be used as stand-alone indicators of behavior or performance. Instead, they should be used in conjunction with other performance measurements, observations, and maybe even other assessments. As one of our instructors recently said to a class of senior leaders, “Making decisions based solely on an employee’s DiSC profile is like sitting in the cockpit of a 747 and only using the altimeter to fly it.”


If you’re trying to navigate the maze of workplace assessments, choose CCWA as your co-pilot. For more information, please contact:

Joanne Even
Client Solutions Manager
Corporate Training & Consulting
Community College Workforce Alliance
Phone: 804-897-7612
Email: jeven@ccwa.vccs.edu

Administrative Professionals as Leaders

Administrative Professionals as Leaders

In today’s workplace, managers expect admins to possess many skills beyond computer savvy, a knack for organization, and good teamwork.  Among those skills are sound leadership abilities.  You might ask, “What do I need to do to be considered a leader?” Read More