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Does your organization have an internal coaching culture to develop future leaders?

Does your organization have an internal coaching culture to develop future leaders?

Employers invest thousands of dollars annually to acquire new employees. According to Sharlyn Lauby at Business Management Daily, “They pour time and resources into recruiting, interviewing, hiring, onboarding, and training a new employee. So if a new employee—or a long-tenured one, for that matter—makes a mistake, it’s often best to consider coaching…instead of immediately thinking about discipline and possible termination.” Lauby suggests comparing the relative costs of replacing an employee with salvaging an already-established relationship.

When employees are not strong contributors–that is, their managers and coworkers recognize them as low performers—what happens? Either nothing or, often, the manager considers a disciplinary approach or even the possibility of termination. Is punishment the goal or is the purpose to change the employee’s behavior? This is where coaching enters the picture. Coaching should not be confused with mentoring or counseling. But what is it exactly?

According to the International Coaching Federation (ICF), coaching is a process that inspires workers to maximize their personal and professional potentials. It is a series of discussions to help draw out the potential of people relevant to their goals and the expectations that their companies have set for them.

Bob Huebner, a CCWA coach and consultant, tells us, “The coach, through questions, helps individuals explore their goals, the obstacles and challenges they face, ways to overcome those challenges, and the next steps to advance their progress toward achievement. The best coaches ask the best questions.”

In Kathy Gurchiek’s article, Should Your Organization Use Internal Coaches?, Amy Lui Abel, Ph.D., who is managing director of human capital at The Conference Board, writes that coaching is now more targeted and often complements other leadership development programs. Organizations are now expanding their coaching cultures by:

  • Embedding coaching into talent and performance management processes
  • Developing leaders and managers at all levels to be coaches
  • Training senior leaders to lead coaching efforts within the company

Gurchiek’s article also describes Google’s “…plethora of internal coaches, including those who help new employees navigate the company culture and those who work with people managers to develop their teams. It also has an executive development team that focuses on leadership coaching.”

She discusses the launching of Career Guru at Google that has broadened into Guru-plus with 350 internal coaches in 60 offices around the world. “Google Hangouts” makes the virtual coaching possible. Coaches support many topics, such as sales or delivering presentations. A sales employee who is preparing for a big sales demonstration in the U.K. may receive coaching from one of the sales gurus working in the U.S. Someone working on delivering a presentation for TED Talks might be virtually coached by a TED Talks guru in another geographical location.

Do the managers in your organization encounter any of the following coaching challenges?

  • New employees confronting learning curves?
  • Seasoned staff members tackling unfamiliar tasks?
  • Difficult employees creating workplace problems?

If your answer to any of these questions is “yes,” CCWA can help your managers learn specific coaching skills and techniques to handle these situations effectively. Managers who provide regular coaching increase overall engagement among their employees. If your organization is interested in learning more about making coaching an organizational priority, CCWA coaches are trained to work with leaders to inspire them to their personal and professional potential, thus increasing productivity and effectiveness.

“Coaching is a lot about asking questions that help individuals discover how their values may be driving their behavior in a particular situation and then helping them find solutions to challenges. Coaching is not telling people what to do and barking orders. It’s a skill”

— Amy Lui Abel

CCWA partners with hundreds of employers each year to offer a wide range of professional development services to engage your team. We tailor our programs to meet organizational needs.  If you’re interested in learning more about any of CCWA’s client services, please contact:

Joyce Lapsley
Client Services Coordinator
Community College Workforce Alliance
Phone: 804-706-5180
Email: JLapsley@ccwa.vccs.edu

CCWA’s Manufacturing Tech Training Gives an Edge Toward Employment

CCWA’s Manufacturing Tech Training Gives an Edge Toward Employment

In the last year, CCWA has conducted hands-on Manufacturing Technician 1 (MT1) classes for nearly 300 participants. The MT1 training is one of several programs in the FastForward initiative – offering industry-recognized certificates that meet business and employment demands and support career development for individuals.

Listen to the Interview:

 

Learn more about the program and MT1 training in this segment from WVTF (10/5/17):
http://wvtf.org/post/virginias-pay-performance-grant-unique-take-free-community-college

Governor McAuliffe Announces 2,173 Credentials Awarded Through New Economy Workforce Credentials Grant Program

Governor McAuliffe Announces 2,173 Credentials Awarded Through New Economy Workforce Credentials Grant Program

~ New grants spur big gains in Virginia Community Colleges’ Workforce Credential Training Programs ~

RICHMOND – Governor Terry McAuliffe announced Monday that, through the New Economy Workforce Credentials Grant program, Virginia’s Community Colleges provided workforce training that enabled 2,173 Virginians to secure industry-recognized credentials, licenses, and certifications needed for high-demand careers, in the first year of the grant program. Governor McAuliffe awarded the 2,172nd and 2,173rd credentials at an event commemorating this achievement this afternoon.

This milestone nearly triples the number of people who were credentialed last year, bringing the total to 4,268 Virginians. More than half of the credential earners, 2,173, took advantage of the New Economy Workforce Credentials Grant program. Training for the remaining 2,095 credentials was funded by employers, federal grants, or other private sources.

“Today’s announcement is a landmark achievement for our workforce development efforts,” said Governor Terry McAuliffe speaking at the announcement event. “Clearly, the timing was right for this innovative initiative to help our businesses find qualified workers and empower more Virginians to seek good-paying jobs. In partnership with the General Assembly and our public and private sector partners, we are filling key gaps in the workforce pipeline and putting more Virginians to work in the new Virginia economy.”

“Whether we’re attracting new businesses to Virginia or helping our existing employers grow and compete, we need to continually strengthen our workforce,” said Secretary of Commerce and Trade Todd Haymore. “Today’s announcement marks a nearly 180 percent increase in earned credentials in the first year of this program. This significant growth is a great sign for what we can do for Virginia’s workforce moving forward.”

With broad bipartisan support, the 2016 General Assembly created the New Economy Workforce Credential Grant Fund and program to encourage more Virginians to prepare for careers that require specialized training, but not necessarily college degrees. This fund provides grants covering two-thirds of the tuition for students who are enrolled in a workforce training program designed to fill in-demand jobs in their home region. The year before the new workforce training grant program went into effect, community colleges provided training for 1,528 Virginians to earn those professional credentials.

“This success is a tribute to the power of collaboration,” said Glenn DuBois, Chancellor of Virginia’s Community Colleges. “As we ramped up our workforce training capacity to respond to the new state grants program, we also created new training opportunities that motivated students to tap into a variety of other funding sources.”

“This is a significant milestone in Virginia’s efforts to better align the workforce system to help close the skills gap and prepare Virginians for good careers in high priority industries,” added Mark Herzog, Chair of the Virginia Board of Workforce Development.

Virginia’s businesses are eager to hire workers with a wide variety of skills in fields ranging from information technology and advanced manufacturing to education, health care, logistics and transportation. By pursuing industry-recognized credentials, students can qualify for promising careers in weeks or months instead of semesters and years, and without incurring large amounts of student debt.

“Through better and more accessible training, Virginia is boosting its ability to create a 21st century workforce,” said Barry DuVal, President and CEO of the Virginia Chamber of Commerce. “This is great news for our business community and for people who are starting out or getting a fresh start on their careers.”

Now entering its second year of operation, Virginia’s New Economy Workforce Credential Grant program greatly reduces the out-of-pocket cost for Virginians to enroll in specified training programs to earn industry-recognized certifications. The Virginia Board of Workforce Development has developed a list of high-demand occupations, which is further vetted as educators work closely with Virginia businesses in regions across the Commonwealth to develop and deliver related workforce training to prepare people for those jobs. Currently, grants are available to support 146 training courses offered throughout Virginia’s 23 community colleges.
To learn more about workforce credential grants, please visit http://www.vccs.edu/workforce/.

About Virginia’s Community Colleges: Since 1966, Virginia’s Community Colleges have given everyone the opportunity to learn and develop the right skills so lives and communities are strengthened. By making higher education and workforce training available in every part of Virginia, we elevate all of Virginia. Together, Virginia’s Community Colleges serve more than 252,000 students each year. For more information, please visit www.vccs.edu.

###

Charlotte Gomer
Office of Governor Terence R. McAuliffe
Press Assistant
Charlotte.Gomer@governor.virginia.gov


Content credit: Office of the Governor.

Photo credit: Clement Britt, Virginia’s Community Colleges

Learn more about the workforce certificates offered at CCWA by visiting http://ccwatraining.org/certifications/.

Are you engaging your employees?

Are you engaging your employees?

Investing in talent development for your employees benefits your bottom line.
You’ve probably heard this paradox:
What if we train them, and they leave?
What if we don’t, and they stay?

Where does your organization stand on these questions?

The 2017 Gallup State of the American Workplace report asserts that “the key to an organization’s growth has been and always will be its workforce.” Employee retention and engagement are more than buzz words; they are critical components of the overall performance of an organization.

According to Gallup, “The desire to learn and grow is a natural human need and one that is required to keep employees motivated and progressing. When employees feel they are learning and growing, they work harder and more efficiently. And the best employees are never quite satisfied with their work. They always strive to find better, more productive ways to work. In this kind of work environment, innovation emerges. When people grow, companies evolve and grow and are more likely to stay in business.”

Renee Gendron, in a blog for the Association of Talent Development, writes that employers can be proactive and intentional about the professional growth of their employees. According to Gendron, “When employers develop their own talent, not only are they saving money because they have lower turnover rates, but they are also developing their own internal leadership skills.” Building leaders from within helps to create stronger teams in an improved culture of development.

Likewise, a recent Robert Half blog entry discusses some reasons why investing in employee growth is a smart idea. They suggest that professional development will:

  • Increase collective knowledge of your team
  • Boost job satisfaction
  • Attract the right kind of job candidates during recruitment
  • Enhance the organization’s appeal to prospective and incumbent employees
  • Identify future leaders from within the organization
  • Increase retention

“Unfortunately,… many organizations spend more on recruiting new talent than developing the top talent they already have; that has to change in order for companies to be successful in a tight talent market.”

— Joyce Maroney
Kronos Incorporated & Director of the Workforce Institute

CCWA partners with hundreds of employers each year to offer a wide range of professional development services to engage your team. Our custom-designed programs may begin with an assessment, followed by the creation of tools to fill performance gaps; then, we can provide training and coaching solutions that allow your employees to reach their full potential. If you’re interested in learning more about CCWA’s client services, please contact:

Joyce Lapsley
Client Solutions Manager
Community College Workforce Alliance
Phone: 804-706-5180
Email: JLapsley@ccwa.vccs.edu

Chart Your Course: Summer Schedule

Chart Your Course: Summer Schedule

Steer in a new direction this summer – build new skills for your professional portfolio.  CCWA’s summer catalog is full of short-term classes or certification programs, offered at our three convenient locations and online.  Get anchored with development programs that support your growth or employee productivity at your organization.

Take a look at our new catalog or visit us at ccwatraining.org for more information.

Download a PDF of the catalog: CCWA Summer 2017 Schedule.

Get Assistance to Earn Industry Credentials – A third of the cost for Professional Certificates

Get Assistance to Earn Industry Credentials – A third of the cost for Professional Certificates

CCWA offers 10 workforce credential grant programs as announced in the Governor’s release below. Governor McAuliffe Announces Workforce Grant Program and speaks to how “Credentials Will Open Doors to Promising, High-Demand Career Opportunities.”

Learn more about CCWA’s Certificate Programs.

Governor McAuliffe Announces Workforce Grant Program

~ Credentials Will Open Doors to Promising, High-Demand Career Opportunities~

RICHMOND – Governor Terry McAuliffe today announced the launch of a new grant program designed to ensure that workforce credentials are accessible and affordable for Virginians seeking the skills they need to obtain good-paying jobs in high-demand fields.

The New Economy Workforce Industry Credentials Grant program covers 124 different community college training programs at Virginia’s Community Colleges geared toward providing workforce credentials at one-third of their former cost.

“This program establishes a first-in-the-nation performance funding formula to create and sustain a supply of credentialed workers who meet the needs identified by our business leaders,” said Governor McAuliffe. “This week’s launch is the culmination of many months of hard work by public and private sector partners, all of us working together to ensure that Virginia has a 21st century workforce with the skills and experience to compete in today’s global economy.”

Virginia’s Community Colleges consulted with Virginia businesses to develop the list of eligible credentials that can provide access to a wide variety of high-demand jobs, such as certified welder, electrician, medical records tech, computer network specialist, pharmacy tech, digital security specialist, emergency medical tech, industrial machinery mechanic, dental assistant, and commercial truck driver.  The Virginia Board of Workforce Development identified more than 170 in-demand jobs aligned with the Commonwealth’s economic development targets for which Virginians can prepare through the new workforce program.

These are jobs that require specific skills, but not necessarily a traditional college degree. Community Colleges are making it even easier to earn workforce credentials by developing new programs and adding classes and locations for increased convenience.

“To create the skilled workforce the Commonwealth needs now and in the future, we need more options for training and credentialing that work for Virginians of all ages and life circumstances,” said Secretary of Commerce and Trade Maurice Jones. “With the New Economy Workforce Credentials program, for the first time, we have new options for workforce training and development that promptly get trainees into the skilled labor force.”

Research indicates that these workforce credentials are in high demand across Virginia and will be for the foreseeable future. The company Burning Glass produced a recent report indicating that there were more than 175,000 job vacancies for so-called middle-skill occupations last year in Virginia – the types of jobs that typically require some type of credential. The jobs paid more than $28 per hour (or more than $58,500 per year). According to the research, the jobs went unfilled for an average period of 26 days, which is longer than the national average. As a result, Virginia businesses lost 36.4 million hours of productivity. Virginia families lost more than $1 billion in potential wages, and Virginia’s General Fund lost more than $54.3 million in revenue.

Other studies predict that Virginia will have to fill more than 1.4 million jobs over the next decade. As many as two-thirds of those positions will require postsecondary level workforce credentials.

“The New Economy Workforce Industry Credentials Grant program will be a game changer for the Commonwealth,” said Secretary of Education Dietra Trent. “The in-depth research that has gone into establishing this innovative program will help us to increase access and success in higher education, especially for some of our most underserved populations.”

Students enrolling in one of the workforce credential training programs covered by the new grants will pay only one-third of the normal cost. Program costs vary widely, depending on the length and complexity of the training. For a list of programs covered by the grants, visit this link on the VCCS website.

The maximum value of each grant is $3,000. For example, a student who enrolls in and successfully completes a grant-eligible program that normally costs $4,500 will now pay $1,500, and the grant covers $3,000 of the cost. Additional financial aid can offset that cost even further. More information is available at the workforce development offices of Virginia’s Community Colleges.

Governor McAuliffe won bipartisan support this year among Virginia lawmakers for funding to enable approximately 10,000 Virginians to receive Workforce Credentials Grants for training costs over the next two years. This unique performance-based funding model is the first in the nation. Further, it represents the first significant public funding for workforce training programs in the 50-year history of Virginia’s Community Colleges.

“These workforce credentials increasingly represent the American Dream in the 21st century,” said Glenn DuBois, chancellor of Virginia’s Community Colleges. “Individuals earn these credentials in weeks and months, not semesters and years. Those students are often quickly employed by businesses hungry for their skills. And they accomplish all that without piling on a decade’s worth of student debt.”

About Virginia’s Community Colleges: Since 1966, Virginia’s Community Colleges have given everyone the opportunity to learn and develop the right skills so lives and communities are strengthened. By making higher education and workforce training available in every part of Virginia, we elevate all of Virginia. Together, Virginia’s Community Colleges serve approximately 400,000 students each year.  For more information, please visit www.vccs.edu. To share a story about how community colleges change lives, visit 50.vccs.edu.