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Does your organization have an internal coaching culture to develop future leaders?

Does your organization have an internal coaching culture to develop future leaders?

Employers invest thousands of dollars annually to acquire new employees. According to Sharlyn Lauby at Business Management Daily, “They pour time and resources into recruiting, interviewing, hiring, onboarding, and training a new employee. So if a new employee—or a long-tenured one, for that matter—makes a mistake, it’s often best to consider coaching…instead of immediately thinking about discipline and possible termination.” Lauby suggests comparing the relative costs of replacing an employee with salvaging an already-established relationship.

When employees are not strong contributors–that is, their managers and coworkers recognize them as low performers—what happens? Either nothing or, often, the manager considers a disciplinary approach or even the possibility of termination. Is punishment the goal or is the purpose to change the employee’s behavior? This is where coaching enters the picture. Coaching should not be confused with mentoring or counseling. But what is it exactly?

According to the International Coaching Federation (ICF), coaching is a process that inspires workers to maximize their personal and professional potentials. It is a series of discussions to help draw out the potential of people relevant to their goals and the expectations that their companies have set for them.

Bob Huebner, a CCWA coach and consultant, tells us, “The coach, through questions, helps individuals explore their goals, the obstacles and challenges they face, ways to overcome those challenges, and the next steps to advance their progress toward achievement. The best coaches ask the best questions.”

In Kathy Gurchiek’s article, Should Your Organization Use Internal Coaches?, Amy Lui Abel, Ph.D., who is managing director of human capital at The Conference Board, writes that coaching is now more targeted and often complements other leadership development programs. Organizations are now expanding their coaching cultures by:

  • Embedding coaching into talent and performance management processes
  • Developing leaders and managers at all levels to be coaches
  • Training senior leaders to lead coaching efforts within the company

Gurchiek’s article also describes Google’s “…plethora of internal coaches, including those who help new employees navigate the company culture and those who work with people managers to develop their teams. It also has an executive development team that focuses on leadership coaching.”

She discusses the launching of Career Guru at Google that has broadened into Guru-plus with 350 internal coaches in 60 offices around the world. “Google Hangouts” makes the virtual coaching possible. Coaches support many topics, such as sales or delivering presentations. A sales employee who is preparing for a big sales demonstration in the U.K. may receive coaching from one of the sales gurus working in the U.S. Someone working on delivering a presentation for TED Talks might be virtually coached by a TED Talks guru in another geographical location.

Do the managers in your organization encounter any of the following coaching challenges?

  • New employees confronting learning curves?
  • Seasoned staff members tackling unfamiliar tasks?
  • Difficult employees creating workplace problems?

If your answer to any of these questions is “yes,” CCWA can help your managers learn specific coaching skills and techniques to handle these situations effectively. Managers who provide regular coaching increase overall engagement among their employees. If your organization is interested in learning more about making coaching an organizational priority, CCWA coaches are trained to work with leaders to inspire them to their personal and professional potential, thus increasing productivity and effectiveness.

“Coaching is a lot about asking questions that help individuals discover how their values may be driving their behavior in a particular situation and then helping them find solutions to challenges. Coaching is not telling people what to do and barking orders. It’s a skill”

— Amy Lui Abel

CCWA partners with hundreds of employers each year to offer a wide range of professional development services to engage your team. We tailor our programs to meet organizational needs.  If you’re interested in learning more about any of CCWA’s client services, please contact:

Joyce Lapsley
Client Services Coordinator
Community College Workforce Alliance
Phone: 804-706-5180
Email: JLapsley@ccwa.vccs.edu

CCWA’s Manufacturing Tech Training Gives an Edge Toward Employment

CCWA’s Manufacturing Tech Training Gives an Edge Toward Employment

In the last year, CCWA has conducted hands-on Manufacturing Technician 1 (MT1) classes for nearly 300 participants. The MT1 training is one of several programs in the FastForward initiative – offering industry-recognized certificates that meet business and employment demands and support career development for individuals.

Listen to the Interview:

 

Learn more about the program and MT1 training in this segment from WVTF (10/5/17):
http://wvtf.org/post/virginias-pay-performance-grant-unique-take-free-community-college

Find Your Path and Move Ahead: Fall Schedule

Find Your Path and Move Ahead: Fall Schedule

Fall into a season of learning and build your skills, to boost job performance or land a new position. CCWA’s fall catalog is full of short-term classes or certification programs, offered at our three convenient locations and online. And learn more about our Workforce Credential Grant (WCG) program offering industry-recognized certificate programs for one-third of the cost to help you with a new career in high-demand fields throughout the region.

Take a look at our new catalog or visit us at ccwatraining.org for more information.

Download a PDF of the full catalog: CCWA Fall 2017 Schedule.

CCWA TEDxRVA Viewing Party

CCWA TEDxRVA Viewing Party

CCWA and Reynolds Community College are pleased to host a TEDxRVA viewing party on Friday, June 23 at the Workforce Development & Conference Center (1651 East Parham Road, Henrico). Guests can attend at any time during the event (9am – 5:30pm). Food and beverages will not be served at this event but feel free to bring your own.

This year’s event theme, Change, will feature an exciting line-up of speakers and performers. TEDxRVA, in its 5th consecutive year, will be held LIVE at the Carpenter Theatre at Dominion Arts Center, if you prefer that option (tickets available here).

To join us for the complimentary viewing party, please give us a little information: Email your name, and estimated arrival and departure times, to help@ccwa.vccs.edu

We look forward to seeing you for our TEDxRVA viewing party!

A Creative Twist – Workforce Wednesday

A Creative Twist – Workforce Wednesday

A Creative Twist – Workforce Wednesday Webinar: Graphic Design Made Simple and Free

Are you tasked with design projects? 
Are you a one-person marketing department?  
Do you have a need to combine images, graphics and text in aesthetically pleasing ways?

Well there are resources out there to make your life a whole lot easier, and they are FREE.  Canva is a simple tool you can use on your computer or mobile device, which allows you create professional quality graphics on your own without the need for a graphic designer.

“One of the best uses for free tools like Canva is for social media.  I see a lot of people who work for themselves, like real estate agents, for example, using Canva to create engaging social media posts to solicit for new clients, and to sell houses for existing clients in really appealing and effective ways,” notes Dr. Nick Langlie, IT Director for CCWA.

Design features of Canva add a dimension beyond other “user friendly” products. Tools such as photo filters, icon shapes and fonts take projects to the next level. And the platform also added animation to the mix recently.

Whether you are creating the next viral Instagram post, or looking to create a fantastic print flyer or brochure, Canva might be the tool for you!  Join the other 10 million users worldwide and learn more (June 21) in a FREE webinar “Graphic Design Made Simple and Free.”  You will learn how to use Canva, to easily create beautiful graphics for print and the web.  Click here to sign up now.

Learn more about the amazing things Canva can do for you:
https://www.cnet.com/news/canva-making-design-easy-for-a-visual-world/
http://mashable.com/2016/07/20/canvas-new-iphone-app/#tKzzmhHU_kqa

Are you engaging your employees?

Are you engaging your employees?

Investing in talent development for your employees benefits your bottom line.
You’ve probably heard this paradox:
What if we train them, and they leave?
What if we don’t, and they stay?

Where does your organization stand on these questions?

The 2017 Gallup State of the American Workplace report asserts that “the key to an organization’s growth has been and always will be its workforce.” Employee retention and engagement are more than buzz words; they are critical components of the overall performance of an organization.

According to Gallup, “The desire to learn and grow is a natural human need and one that is required to keep employees motivated and progressing. When employees feel they are learning and growing, they work harder and more efficiently. And the best employees are never quite satisfied with their work. They always strive to find better, more productive ways to work. In this kind of work environment, innovation emerges. When people grow, companies evolve and grow and are more likely to stay in business.”

Renee Gendron, in a blog for the Association of Talent Development, writes that employers can be proactive and intentional about the professional growth of their employees. According to Gendron, “When employers develop their own talent, not only are they saving money because they have lower turnover rates, but they are also developing their own internal leadership skills.” Building leaders from within helps to create stronger teams in an improved culture of development.

Likewise, a recent Robert Half blog entry discusses some reasons why investing in employee growth is a smart idea. They suggest that professional development will:

  • Increase collective knowledge of your team
  • Boost job satisfaction
  • Attract the right kind of job candidates during recruitment
  • Enhance the organization’s appeal to prospective and incumbent employees
  • Identify future leaders from within the organization
  • Increase retention

“Unfortunately,… many organizations spend more on recruiting new talent than developing the top talent they already have; that has to change in order for companies to be successful in a tight talent market.”

— Joyce Maroney
Kronos Incorporated & Director of the Workforce Institute

CCWA partners with hundreds of employers each year to offer a wide range of professional development services to engage your team. Our custom-designed programs may begin with an assessment, followed by the creation of tools to fill performance gaps; then, we can provide training and coaching solutions that allow your employees to reach their full potential. If you’re interested in learning more about CCWA’s client services, please contact:

Joyce Lapsley
Client Solutions Manager
Community College Workforce Alliance
Phone: 804-706-5180
Email: JLapsley@ccwa.vccs.edu