Customer Service

Advance your career in customer service with CCWA, making every customer interaction a positive one.

Customer-Service

Excel at Customer Service

CCWA offers customer service professional development classes to give a solid foundation to prepare you for a variety of careers and industries. Most classes can be completed in just a few hours or a day—giving you a cost-effective and efficient way to advance.

Courses

Current Courses

See below for current professional development courses in customer service.

A Winning Attitude - Block 1 (Midlothian Center)

1/19/2022

Commitment to the Customer - Block 2 (Midlothian Center)

1/19/2022

Grammar and Enunciation - Block 3 (Midlothian Center)

2/10/2022

Oral Communication - Block 4 (Midlothian Center)

2/10/2022

Phone Power - Block 5 (Workforce Development and Conference Center)

3/01/2022

Active Listening Skills - Block 6 (Workforce Development and Conference Center)

3/01/2022

Problem-Solving Techniques - Block 7 (Midlothian Center)

3/17/2022

Confidence with Difficult Customers - Block 8 (Midlothian Center)

3/17/2022

Managing Job Stress - Block 9 (Workforce Development and Conference Center)

4/19/2022

Exceeding Customer Expectations - Block 10 (Workforce Development and Conference Center)

4/19/2022